Rosenthal Acura

Good inventory but also good amount of typical salesmen tricks. In my case, I got the "Bait & Switch" trick. I spent an hour with Solomon negotiating specific car that he claimed they had. I shook hand with Solomon and his boss Walter on the deal. We even started signing the insurance and credit paper when they called me to the outside and informed me that the car we have signed on doesn't exist anymore. Instead they offered me upgraded one that "just happened to be parked at the main entrance" for "just extra 2 grands". I left and didn't take the bait. I called multiple times in the next few days to complain to the management but they declined to take my call and they said that the newer car is their final and only offer to me. Obviously I didn't take it.