King Volkswagen

I bought my VW Jetta S (manual transmission) in this dealership and I would say the overall experience till now is great! There are a number of things I specifically appreciate about this dealer and its salespersons. (1) The salesperson Lev was very helpful. When I called to ask for very specific information about car specifics and pricing, he was very honest and transparent: telling me every detail about the car and how the final price was added up, unlike some dealers who always beat around the bushes with regard to pricing and try every trick to lure a customer to their shop. (2) When I negotiated price with Lev over the phone, he was also very courteous and responsive. He also very well kept the price promised over the phone when I actually went into the shop to purchase the car---no unhappy surprise at all. (3) With regard to my experience at the dealership store, Lev prepared the car well for test drive before I came. He was very patient in introducing this car to me--both the good sides and weakness about this car. He was also agreeable, warm, and funny, and I had a very nice talk with him during the test drive. It took me less than 2 hours from driving in to this dealership to driving out in my brand new car---I get a sense that they are organized and efficient. (4) the business manager Chuck also gave me a very good impression too. Though he did not speak a lot, he was straightforward and clear about every piece of information. Just the facts and info without long-winded persuasion to get me spend extra money. That's basically what I experienced in King VW. Hopefully this signals a good start because I anticipate long relationship with them for future maintenance or even repair.