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Criswell Chrysler Jeep Dodge RAM FIAT


84 Bureau Dr, Gaithersburg, MD 20878 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Unexpected purchase, saw me all the way through..
Written by rasterman007 on 10/29/2014

One morning in late September, I found myself in an overheating 2006 Dodge Charger, the result of particularly intense stop and go traffic on I-270. Having made considerable repairs on the car earlier in the year (and recently surpassing 150k miles), I reluctantly searched for the closest dealership with the expectation of yet another repair ticket and invoice.. Upon my arrival, Carl Wilhelm worked through all possible options, eventually determining that buying new was the best route. He applied rebates and gave me an excellent price for a car that needed work before they could even test drive it. My finance rep, Steve, spent extra time over the next 48 hours, securing a loaner car and even taking me to lunch while dealing with everything from credit to title transfer issues. I feel lucky to have encountered the folks at Criswell when I did and very much appreciate their willingness to "see me through".

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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