Criswell Chrysler Jeep Dodge RAM FIAT

Had great phone conversations with Connor and really appreciated how he seemed to understand what I was looking for. Showed up for test drive and he had the car ready. Test drive was great and I decided to see what financing looked like. I was very upfront and honest that my credit score was not the best due to a few blips 8 or 9 years ago (we all know how tricky FICO is), but my DTI and overall income was sound. In the end, I was given an offer that was at least in the ballpark, although I had hoped for a better APR. I decided to see if I could get better financing from my credit union, but it was close to the end of business for them. I told both Connor and Thong I was going to check with them and make a decision the following day. The next day after much deliberation and number crunching, I decided to accept the deal they offered. I texted Connor and said I would call Thong to get the paperwork started. I was then informed that "another salesman in another department" sold the vehicle the night before. I found it strange because the dealership was not busy when I left around 5pm and I would have though someone would have at least called me to see if I had made a decision before selling it. Found the exact same model/trim/color at Safford in Springfield (highly recommend over Criswell). The finance manager thought what happened at Criswell sounded strange and said from what he could see, they hadn't pushed through the offer that they gave me all the way and were probably just backing out of the deal. Safford was able to match the deal and had me in and out in under 2 hours! The following day I decided to just check on the vehicle at Criswell using an alternate email address. I immediately got responses from a sales person and sales manager confirming the vehicle was still available and that they were very eager to sell it to me. I think it's pretty clear I was discriminated against due to my credit score (which I never tried to hide). I'm thankful I was able to find a dealership who treated me with the same respect as the rest of their customers, but it really causes me to wonder what other types of customers Criswell may discriminate against.