Skip to main content

J.B.A. INFINITI


8431 Baltimore National Pike, Ellicott City, MD 21043 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Turn away
Written by Bking1117 on 04/08/2016

If you keep deleting - I will keep writing. That's not an issue. I refuse to not let the world know how horrible this place is. I bought a car from Harley who was my sales agent, will treat you like trash after you purchase a car from him. After 2 months, my car needed new rotors and they claim it passed "MD inspection." Honestly, that isn't even a selling tool and don't let them use it as a selling tool. They tried to say it could be because of my driving. I worked on vehicles for a long time and, by the way my rotors looked, it was already bad when I purchased in. They refuse to work with me and said to call back and speak to a manager. I asked for the manager to call me and get a response of "He's busy so you need to just keep calling." If my business and customer service was important enough, he would have found the time to call. Anyways, don't purchase from here unless you want new rotors within two months. :) Again, JBA - if you want to delete this review to save your star reviews, go right ahead. I will keep posting. Everyone deserves to be treated right as customers and you don't do that.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.