Bob Bell Chevrolet of Bel Air

I can’t blame the service advisor but I can blame the techs. I went in for a P0442 code that I get and it’s a small evap leak. It’s not a O2 sensor so it’s somewhere within the gas tank. Maybe a ring or something. Not sure yet. When I called to scheduled I said I needed a smoke test. Apparently this wasn’t relayed to the techs. When I brought up what the issue was, I was told that the check engine light needs to be on. My code reader is not the auto zone special. It’s more advanced than that. But when the advisor said that they would check with the tech. She came back seconds later and the tech said no to a smoke test. On top of it, I would have been charged more money for a smoke test anyway. Not only did I get hit with a $160 charge but than I would need to pay more for a test? My original issue was kind of fixed. It was a shift to park issue. But that’s a $700 job according to the advisor! That’s a rip off to me. The part is less than $200. How is labor over $500 for 90 minutes? Again a rip off to me. And the tech NEVER removed anything to see the issue. Videos show what needs to be done! I feel I got ripped off for $160 all for nothing to be done. And I won’t get a refund for it either.