DARCARS Toyota of Baltimore

My wife and I walked into this dealership ready to buy. Upfront, I will admit that we are new to the USA, recently moved from Canada so our credit is not yet established in the USA. However, our issues with the dealership had nothing to do with the financing process. We test drove a Prius 3. The sales associate knew less about the car then I did and actually asked if I was a secret shopper or an "undercover boss". When I questioned about the functionality of features of the car (solar sun roof), I was given false information. To be fair the associate was new. Apparently he had only been working there for three months. However, he also did not know some basic questions about the cars navigation and HUD computer systems. When it came time to price the vehicle, we were only allowed to see a bottom line price. We should have known there was an issue when the sales manager told us that he would only give us a quote if we agreed to buy today! All of the pricing was done in another room away from us. The sales representative would come back and bring us a quote to "agree on" with no real break down of the costs. We asked several times to see a printout of what options were in the vehicle and not once was this shown to us. Our final quote was over $3000 dollars more than a competitor. My wife and I calculated that the dealer would have made almost 15% from our purchase. My wife and I felt very pressured. We also felt that the dealership was trying to scam us. I have no proof of this but the final quote spoke volumes about how they treat customers. Stay away from this dealership unless you are an expert negotiator or you are very knowledgeable about the car.