Bob Davidson Ford Lincoln
Dealership Sales Review
I contacted this dealer on-line on a Saturday afternoon and had a phone call within 15 minutes from Steve Davids, Internet Sales Manager to learn more about what I was interested in. He followed up later that afternoon with a great quote on an in-stock vehicle and followed up with a phone call to discuss. On Saturday night I declined the quote only because it was more vehicle than I was looking for and I expected to hear from Steve on Monday morning. On Sunday, Steve sent me a quote on a vehicle he located at another dealer that was a better match to our criteria. We ended up buying the originally quoted vehicle because we found a way to make the numbers work and quite honestly because of how responsive Steve had been from the beginning, worked for me voluntarily on a Sunday and followed up on Monday as we re-worked the numbers. We made the decision at 11:00 on Monday, showed up at 3:00 and were out the door at 4:30. Thach Chau our salesperson was very thorough in showing us the vehicle and making sure we understood everything. Kate in finance was easy to work with too and all of the numbers were exactly as quoted. One of the best car buying experiences I've had from start to finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes