Rowe Ford Lincoln of Westbrook
Dealership Sales Review
I recently purchased a new 2015 Ford F-150 Platinum truck. I had spent months researching on line to decide what I wanted and what I did not want. I called several dealerships closer to my home in Oaklànd. Each dealer told me to come on in, "We have what you want". Well you know where this is going, every truck I looked at either did not have options I wanted, or the wrong color in the interior. I made a internet inquiry to Rowe Auburn and in a few hours I received a text message from Martin Read. For once a salesman who actually read my email and responded to me for inital contact the way I asked. Refreshing. I Made arrangements to test drive 2_trucks. I showed up at the appointment time and the Martin had both vehicles ready for me. There was not much price difference but One was a Lariat, the other was the Platinum. I was very unsure and decided I wanted a copy of the stickers on both vehicles. They gladly helped me out. I decided to take the night to think about it. The next day I called with my choice and made arrangements to purchase over the phone. I do live a ways away so I wanted a couple of days before I picked it up. The day I was supposed to go it was one of the few days we got snow. I requested to postpone 1 day and they did not even hesitate.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes