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Lee Dodge Chrysler Jeep Ram Westbrook


200 Main St, Westbrook, ME 04092 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Love it!
Written by JCooper82 on 07/31/2014

Excellent service. Lee Jeep continues to deliver high quality service even after the sale. My husband, Justin and I purchased two 2014 Jeep Grand Cherokees in a six month period. I think we like this dealership. Oh yes, did I mention we LOVE our new vehicles?! Zach H was our salesperson for both vehicles. His high level of sales experience made our car buying process essentially stress free. Zach answered ALL of our questions and I had a lot of them. If he didn't know the answer, he asked someone who did. Zach really knows Jeeps. He showed us all the bells and whistles of both the Cherokee and the Grand Cherokee. After we left the dealership the first time, Zach did not bother us with the usual annoying follow up calls. Zach listened to the options Justin wanted in his vehicle and found that vehicle. Justin did not have to settle on a vehicle that was missing an option or two. The excellent service continued. Our trade vehicle, Justin's Silverado, was equipped with special after market equipment (ie lights, radios, siren). Zach drove his truck to Sanford and back so the equipment could be removed by experts. This ensured nothing was damaged. Now THAT is personalized service. Apparently, our second Jeep, a Grand Cherokee Altitude had several other interested buyers. Lee Jeep let us have first refusal, even though it took us until closing to decide. This is the way a dealership should treat returning customers. Justin and I cannot forget to mention Fred from finance. He took care of us when Zach was out. We were waiting for the Altitude to arrive so we could check it out. During our signings, Fred did not push anything on us such as service packages and additional warranties. He did, however, offer them to us, explain them and answer my questions, even if they were repeat ones. I took delivery of my Jeep Grand Cherokee Altitude without a manual or spare key. I called Lee and spoke to Bill the sales manager. Bill spoke with Zach who ensured these items where waiting at the sales desk for me to pick up after work. Overall, Lee Jeep was, and still is, extremely attentive to our needs. When our leases are up we will return. In the meantime, we plan on referring our friends, family and coworkers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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