Lee Dodge Chrysler Jeep Ram Westbrook
Dealership Sales Review
Dont go to Lee unless you want to be taken advantage of by your typical shady salesmen. First Im told by Norm that he can easily get a a soft top thrown in if I sign tonight on a new wrangler. Awesome. Then I explain I cant make it happen tonight as I have a second car Id like to trade it as well since my mom just passed away and I need to get ride of the vehicle. I answer a few questions and he tells me theyll just cut me a check for it that would be between $1,000 and $1,500 when I bring it in the following week, but lets keep that as a separate transaction so we can sell the Jeep tonight. We start paperwork. I ask about the soft top. Oh. Well. We cant give that to you because theyre on backorder (or some lie). Fine. We also cant put gas in it tonight or clean it since its too late. But when you come back with your moms car well do it. I come back. Now the general manager knows nothing about the other vehicle. Doesnt clean it. But gives me the gas (at least). And were only going to give you $500 for it because no one promised you anything. We called your salesman. He never had a conversation with you about that. To recap: Promised a free soft top. Didnt happen. Promised $1,000 to $1500 for a car. Given $500 after being told I made it up. Promised the gas and detail a new car should have got. Only got the gas. Ive had so many compliments on my new Jeep these last few days. But now Im debating if I should bring it back, or just tell my story to every person who mentions my Jeep going forward to ensure no one else ever get taken advantage of like I did.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No