Legacy Buick GMC
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The sales team is not honest
Written by 04/09/2018
onI purchased a new truck and requested to have certain accessories installed as part of the sale. The salesman assured me the accessories would be installed would be no problem. After he purchase I scheduled a time to have them installed and it was at this time I found out they could not be installed and if I wanted them I would have had to order the truck from the factory with them. at this time I attempted to speak to management but was never able to get a call back. I cannot recommend this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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classicbuick on 07/16/2018
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (985) 746-9193 to discuss your concerns, as your satisfaction is of utmost importance to us.
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