Group 1 Ford of Shreveport
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Dealership Service Review
service Rating
Finally
Written byon 02/02/2024
I took them a couple of times to get it right but they finally got it fixed. We had loose bolts in the rear end and needs to torque the rear end and get it realigned even though it only has 14,000 miles on it it wasn’t covered under warranty. So after a pretty penny, we finally got it done and it drives great now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sara Thurston on 02/06/2024
Dealer Response
We appreciate your patience, and we're glad to hear that our dealership was able to address the issues with your vehicle. It's great that your car now drives great. Safe travels, and thank you for choosing our dealership!
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