Group 1 Ford of Shreveport
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Dealership Service Review
service Rating
Finally
Written byon 02/02/2024
It took them a couple of times but we finally found out what was wrong and they fixed it. It wasn’t under warranty and we had to pay a pretty penny but we are glad that it finally drives right. Had bolts loose in the rear end and it’s a brand new mustang black on black with 14k miles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/06/2024
Dealer Response
It's unfortunate to hear about the challenges you faced with your new Mustang, but we're glad to know that the issue has been identified and resolved, resulting in a properly functioning vehicle. Wishing you safe and enjoyable drives in your Mustang!
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