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Group 1 Ford of Shreveport


8770 Business Park Dr, Shreveport, LA 71105 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (1)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Service Review

1 out of 5 starsservice Rating
Purchased extra key/fob
Written by Upset in LA on 09/14/2023

Purchased an extra key and fob. Paid to have it programmed a question to be in charge shop supplies for having a key fob programmed. Service advisor told me they were required under Louisiana law to do that total cost of the key was an excess of $570. I informed the service advisor if that is the case I will not be returning

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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