Group 1 Ford of Shreveport
Back to Service Reviews
Dealership Service Review
service Rating
Oil change
Written byon 09/04/2023
I had an appointment for an oil change for 11:15 and the truck wasn’t taken in for the service until after 2 pm and wasn’t finished until after 3. The appointment was basically meaningless, I was told that the appointment was just when j could bring it in. What a waste!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No