Premier Kia of Kenner

Four months later after telling me, I had to register my new cars which yes I bought two in Texas. They screwed up the registration, then come to find out. I could’ve actually had them registered here and been done with it however, I was never informed that I was told that I had to Redo my paperwork with my old address on it because of tax credit was never told what they actually were trying to do. On top of the sensors didn’t work. The windshield had a huge crack that went across the passenger side. There was a recall that was there when I bought the car they never checked. They didn’t clean the car I had to take it in for service which they fought me on and nobody seems to have the same information so you talk to one person and they’ll tell you something or they’ll say I don’t know , talk to somebody else and they give you different story so we’ve had to start every conversation every text every situation now four months later now they’re lying saying they were going to do what they said they were gonna do calling me a liar and saying that according to the GM in the video I have I didn’t Respond or his story is that they want an extra $1650 to register the cars in Louisiana, which is where they should be because this is where I live and I moved from Texas. I now have my Louisiana license but according to the tax office, they could’ve done the registration . They just chose not to and they chose not to disclose that needed to be done. I’ve asked my lender from the trade-in did not match the payoff amount that was on my contract. Still it was over. No payment has been given to me four months. I’ve had to temporary two vehicles bought from them because they haven’t done what they said they were gonna do and when they finally ordered some parts Already mirrors something messed up with the wiring harness that was messed up still and they filed all of that against my extended warranty and then $100 for the deductible. These were issues that are not part of my contract with the warranty company but again I have all of my documentation and unfortunately what should’ve been one of the greatest days , one of the blessings has turned into an extreme nightmare that they have chosen to do also knowing that I had major surgery one month after about two months eight weeks and I still don’t have a windshield and I have to pull all of my phone records to show the GM did not call me over and over and over Also proof that we went in on Saturday he was out of town. I was told by Receptionist that they were not taking payments. There was no paperwork and they weren’t sure what was ordered for my car after four months of people lying to me. I want proof that they’re doing or going to do what they say they’re going to do and for some reason this Dealership Seems to get away with no accountability and that’s unfortunate. I’m hoping this review and sharing this information with this many people will help others to never have to go through this horrific experience. They sold my car that I traded in not even a week after and I still have two cars no registration and we’re being pulled over because we still have temporary tags , so unfortunately now I have to go legal routes just to get this resolved and none of this is acceptable again this was supposed to be a blessing. I wish I never would’ve gone there four months ago.