Honda of Covington
Dealership Sales Review
I crossed Lake Pontchartrain to Honda of Covington and leased a 2013 Accord. I have some issues. I spoke with a sales manager; he said that he would get back to me, but he never did. I wanted a car that was listed in their inventory on their web site. But it had to be delivered to the dealership. We paid extra, a few hundred dollars I understand, to get the car delivered to the dealership. The other thing is this. I asked the salesman if there would be any additional charges, and we were told no, but when we went to sign, there was a charge of $43.75 added to the first months payment. And another thing, the salesman led us to understand that they would pay the last months payment on our old lease. But it turned out that I still owed Honda Financial Services for the last months payment. That means I had to pay for two cars at the same time; we were mislead. Maybe Ive got a lot to learn about leases, even though this is the 3rd consecutive time weve lease a Honda Accord, but according to Honda Financial we paid the list price of $24,980 for this car. What happened to loyalty discounts? That price was never stated anywhere in the purchase agreement or the lease agreement. Its just smoke and mirrors. This dealership is no different from the days when they charged unsuspecting buyers with nonsense like dealer prep, undercoating and those types of deceptions. But I signed the paperwork, though never again. I tried to contact the dealer about these issues, but no one would return my calls. I wrote a letter to the sales manager, sent emails and never receive any response No follow ups, nor any correspondence whatsoever.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable