Honda of Covington
Dealership Sales Review
Requested price quote via Edmunds on two occasions. Received a telephone call after second inquiry from a sales rep offering a price "below dealer invoice". That price was $1000.00 more than internet offer from another local Honda dealer a week earlier. The other dealer did not have the SUV I wanted in stock at the time. Covington did have the vehicle available. I was at the other dealer at the time Covington called me with their "below invoice" offer. I purchased from the other dealer with a cash deal and trade that took less than one hour to complete. I got a fair deal that I am comfortable with. After my research on Edmunds for the new car and my trade-in value, I was prepared for the transaction. Three years ago I purchased a new Honda from Covington via an internet transaction. It was best price offered on internet at the time. I had a poor experience at Honda of Covington with finance staff offering financing and extended warranty even though I had already arranged it with my bank. That situation left me with a very poor impression. I fully expected a reasonable quote from them. I am continually amazed at how sales folks continually impugn the customers ability to discern a reasonable price. We have Edmunds and other internet resources to conduct research to prepare us for the characters encountered in the auto sales business. Keep it up Edmunds!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable