Honda of Covington
Dealership Sales Review
We purchased many vehicles there through the years... all at or around MSRP or a bit less...and the dealer thrived....grew... it was all good! Not this time. They bragged about the new way... selling less cars, charging more....said everyone was doing it, in "this market", but we assumed we were getting the great Honda experience as in the past. You can already see where this is headed.... A sales rep that claimed Christ led us to financial and psychological slaughter! The salesman kept bragging we got a good deal. We signed everything we left. On the way home, an indicator light went off.... By the next afternoon we were the joke of the national Honda blogs we joined, and we had been flogged. That failed indicator light was an early warning! We paid well OVER MSRP, on a 23 Odyssey... the same vehicle model that is or will be selling below MSRP in many markets, when the redesigned 2024 model comes out soon. We were duped. We shared our great past experiences there, and asked for a fair situation due to my wife's TWO upcoming knee replacements.... I served up an invite to choose unethical, and they did. I focused too much on the trade we had brought in, and the value of that. I didn't see the forest, for the trees.... 2 weeks in, and 500 miles, we are still annoyed by that "great deal", along with (already) a few sensor issues in this new van. Honda's used to be rock-solid cars. We hope this is the case for 48k. The deal was already our most epic fail, in over 60 years on this planet. It cost more than a house. Dealerships can choose to be Stealerships, but they don't have to. Honda says they will hold vehicle allotments to Dealers that choose to participate in such foolishness. We are on a fixed income situation as we are aging, so likely won't be buying under these conditions again, but we hope they reconsider this new selling method. Happy Honda Days for them.... not for us.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes