Jeff Wyler Chrysler Jeep Dodge Ram Ft Thomas
Dealership Sales Review
For about a month, I was researching the Jeep Commander and decided to visit the Jeff Wyler Chrysler Jeep Dodge Dealership in Ft. Thomas, KY. Jeff Wyler had one 2008 Jeep Commander left on the lot that had all the options I wanted plus. We met with Wayne Keiser and went for a test drive. At the time of the test drive we told Wayne that we were only looking and not planning on buying that day. Even though we informed Wayne that he was not going to make a sale off of us that day, he spent about 45 mins to an hour with us just to make sure that all of our questions were answered. It was a busy day at Jeff Wyler, instead of passing us up and pursuing another sale, Wayne took care of us. Wayne broke down the number for us that day and we left the dealership. While having dinner at a local restaurant we talked about the vehicle and decided to make an offer. Wayne was able to work the numbers and meet my financial requirements. As I noted, it was a busy day for Jeff Wyler Ft. Thomas; we were either 3rd or 4th in line to meet with Linda from Finance Dept. During this time, we hung out in the customer waiting area and watched the game on the 40in LCD TV. If they would have had beer and snacks, it would have been a perfect game day! The customer waiting was fairly comfortable and very clean. I noticed that the dealership offered computer charging stations to charge your laptop and that a lot of the chairs were designed for laptop users so you can work or browse the internet. I also noticed they offered coffee and they had vending machines available. Compared to the Lincoln dealership where I used to have my Lincoln LS serviced, Jeff Wyler was 10 times nicer, it was clean, and they were up to date with technologies. This is what I would expect out of a luxury car dealership. During our wait to meet with Linda from the Finance Dept, Wayne checked on us several times to make sure that we were comfortable and he also chatted with us for a bit. Once Linda was ready to meet with us, Wayne took us to her office and made the introductions. Linda was very detailed and explained all of the numbers quickly but thoroughly. Even though we had a long day at the dealership, it was a very good experience and Wayne stayed about 2 hours after closing time to make sure we were taken care of. Because of my positive experience; I am going to use Jeff Wyler Ft. Thomas for all of my service and maintenance needs, even though there are 2 other Jeep dealerships closer to my work and residence. Thanks for the positive experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No