Kerry Mazda of Florence
Dealership Sales Review
The biggest fear with negotiating a deal online is that you don't know whether you can actually get it at that price till the moment you arrive at the dealership. I got my best online quote from Kerry Mazda, but I have to drive 2.5hr and they knew it, which makes me worried. Kevin O'Brien, their internet sales, assured me over the phone that there will be no surprise. He sent me a list of documents that I need to bring in order to qualify for his offer. I took his words and asked my friend to drive me there. I have to say, they not only earned my business but also earned my TRUST! James Fox, their sales person in shop, is so professional and very kind, and he has everything ready even before I arrived. I am very happy with the purchasing process, so I changed my mind and decided to get an extended warranty from them. David gave me a very competitive price on the extended warranty as well, and I am still very happy about that decision. Overall, I am very happy about my new car, and the pleasant shopping experience makes it even better. I have encouraged my friends to do the business with them, no matter online or in the shop. They are the honest businessman we want to deal with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes