Midwest Kia
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Check everything before leaving the lot
Written by 09/08/2023
onI thought I got a great deal on a new 2023 K5 GT-Line but drove away with a lemon. I thought at first the clock just needed to be set and I would do it when I got home. Tried for a while to figure it out and then called. So the clock, navigation or remote start functions don’t work. Sales guy said bring it in, service looked at it and said it needed new software. Left it for a day for new software and when I picked it up they said it was actually a faulty cell antenna. No estimated delivery in the part. Waited a month with me periodically checking in and finally the antenna arrives. Leave it for a day and now they say the entire radio display console needs to be replaced with now estimated delivery date. THIS STUFF WAS ALL NO FUNCTIONAL WHEN I DROVE IT OFF THE LOT!!!! Shame on me for not checking everything before leaving the lot. How did it pass the “Inspection”???? If I was the dealership GM I would be embarrassed by this happening on my lot. But maybe this is just acceptable for Kia.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes