Mel Hambelton Ford

Overall the experience was a good experience buy our 2014 Ford Flex. I would and will recommend Mel Hambelton to friends. I will counsel them to look past a certain sales manager. My salesperson Micheal, was great; his mentor Robert Kinney was great as well. Finance was a breeze thanks to Zack. I don't remember the name of the red headed sales manager with the abrupt, bad attitude....but to him I will say, "Leave the attitude at the door, remember your customers are not a number. To answer your question, 'What's the problem?' The problem is your attitude. I realize that sales can be stressful but buying is also stressful. There is definitely room to grow. The original defination of a sales is to serve or assist another. The greatest salesperson is usually the most humble, lead by example." So good to great is fitting. All were great, but one leader was barely good.