Olathe Dodge Chrysler Jeep Ram
Dealership Sales Review
Puhleeze make a U-turn and go somewhere else! I purchased a brand new Challenger off the show room floor. The very unqualified driver dented and scratched the car while driving it off the show room floor. We brought it home very late and it went straight into the garage. I brought it out the very next morning to take pictures and found dents ALL over the car, which the sales manager accused us of doing. This man actually made me cry. It appears the technician putting on the stripes did it and admitted to it. But still no apology. This car has been in the "shop" there probably 4 or 5 times, totalling over three weeks. My key fobs don't work correctly, missing something for the stereo/GPS, and just so many, many more issues with this stupid car. I wish I had never purchased it, or at least from them. It has been 2 or 3 months that I have had it now, and yet again, it's going back to the shop tomorrow to have things fixed on it that shouldn't even exist in the first place, considering it's a new car, and Chrysler says they don't know how to fix a certain problem I have with my car because the technology is so new. Well then, why install it if you can't troubleshoot and solve the problem and have a very disgruntled customer. Folks, I implore you not to purchase from this dealership. If you can avoid it at all, just don't buy a dodge. Trust me, if I had it to do all over again, this entry wouldn't exist. ...a very, very, very unhappy purchase. Not customer, because I'll never buy from there again. No matter how nice Albert was.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No