Olathe Dodge Chrysler Jeep Ram
Dealership Sales Review
Salesman was pleasant, so was the manager, but the problems just kept stacking up. 1-- my wife finds a car she likes and we get the price down to my range. Manager says I'm killing him on price. Later I check the net and find that was about the sale price to begin with. 2-The manager offers to take better tires off another car and put them on this one to make the sale. No one including the techs advised that they were on larger wheels and didn't meet the cars specs. Another 40 mile trip to get it corrected. 3--Manager says the car was well maintained. when I finally see the carfax I find that the car was bought at auction, he had no way of knowing maintenance. 4-- We choose another car, told one owner with great maintenance. I guess that was correct as the carfax indicated it was a rental. 5--Manager waits until the deal is done, then tells us thay have only one key. Couldn't have told us upfront. Then they have the gall to charge me over 100 dollars for a basic key that i was told would run around 60 dollars. 6-- On returning for followup work, my wife is told that they found the other key, but they refuse to give the slightest reduction in price for the replacent for the key they lost and didn't tell us about until the deal was done.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes