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Smart Honda


11206 Hickman Rd, Clive, IA 50325 (map)
Today 8:00 AM - 6:00 PM
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Service Rating
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Dealership Service Review

1 out of 5 starsservice Rating
I hope this didn't cause engine issues!
Written by Mary on 09/16/2022

I went to my dealer to get an oil change. After 3,000 miles my oil light came on. When checking the oil that was not a single drop on the dip stick and the stick looked as though it had been burned. My husband added 4 qts and we contacted the dealer. We were told to come back in and get another $83 oil change at my expense and then monitor it every 500 miles and let them know if I am loosing any oil. I explained that was no oil in my garage or on the engine showing there was a leak. I called my dealer every 500 miles as recommended and even after speaking with the service manager I was told there was nothing they would do. I am looking to sell my Honda and will no longer visit or recommend Smart Honda of Des Moines to family and friends.

  • Recommend this dealer? No

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