Randy Kuehl Honda
Dealership Sales Review
My wife and I purchased a used Pilot from Randy Kuehl Honda of Cedar Rapids a few years ago. At the time we traded in an Odyssey we'd had for a few years. They gave us bottom dollar for the trade in - even after we knew approximately what it was worth - bottom dollar meaning virtually nothing. But we went ahead with the deal. Fast forward to just this week I found a vehicle I was interested in online so I went to see what they could do. Well once again I had a trade and they offered my about $5,000 when it was clearly worth $7500 to $9,000. Even by their own site recommendation. They have this "black book" app on their website. When I told them what it said vs. their offer they himmed and hawed and said oh well that ap isn't right. The price of the car I was looking at was priced about $1500 above every price I could find in my research (including NADA book which I have access to). On the test drive the sales guy asked me about my situation, did I have case to put down - about how much I owed, etc. I felt like the discussion we had lead to the lowball offer directly. If I had money to put down lowball the trade and get the cash. Bottom line - one time lowballing me I thought was a fluke. Second time proves its the way they do business. Stay away if you want an HONEST dealer. As the other reviews said these guys are [violative content removed]. What's even funnier is the sales guy looked shocked when I walked out.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable