Randy Kuehl Honda
Dealership Sales Review
Last week I picked out a car at Randy Kuehl Honda, which I would be purchasing within the Cash for Clunker program. After completing all the paperwork and agreeing to a deal, the salesman tells me that Randy Kuehl is not delivering the vehicles to the new owners until they get the check from the government. They had not yet received an approved application for a sale in the program; every other dealer I spoke with was getting responses within 5 business days. Randy Kuehl was not completing the sale and they were also requiring a $1000 deposit to hold the car. Randy Kuehl also required more paperwork then the federal government was asking for and more then the other dealers needed. I tried to make an appointment to complete the paperwork and proceed with the purchase, but the salesman was too busy, so I went to [another dealership] in Iowa City. Randy Kuehl's salesman had kept some of my paperwork without telling me and when I asked him to fax it to me he said they had shredded it. (I had not even told him I wasn't going to purchase from them) What a breath of fresh air. [another dealership] completed my purchase in two hours, gave me a better deal, required no deposit, and I have my new CR-V. The [other dealership] staff was wonderful.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No