Bob Rohrman Toyota

Purchased a used 2009 Camry Hybrid on April 9th in 40 degree weather. On April 11th found out the AC didn't work when temps got to the 70's. Sales person Brian S (Initials B.S. should have been a clue) told me he would check into what the dealership was willing to do. No responses from him, so I drove 90 minutes back to the dealership on April 18th to have their service department check what was wrong. They couldn't get me in until the following week. Drove back April 23rd to be told there was a cracked condenser and other issues totaling $1350 in repair costs. Was shown 3 Month/3000 mile paperwork only covers drive train and few components. I questioned how they could miss AC not working, I was told, "we don't do as thorough an inspection on 3 month/3000 mile warranty AS IS vehicles because we might find too many things wrong." Salesperson "BS" said it worked the night of your test drive. He is right, the light came on and it "appeared" to be working in the 40 degree weather. No negotiation on repair cost. I chose to get the repair at another dealership. I refuse to allow these deceptive people to PROFIT from their mistake. Very disappointing transaction at a dealership who could have chosen to do the right thing. Service Manager Mitch S tried to help. He was told NO to any adjustment to the repair estimate. It seems the management at this location is more worried about today's profit then loyal repeat customers. Finance person tried to sell EVERY possible upgrade possible during paperwork phase of the transaction. He also failed to call Capital One Auto Finance as directed by me (and printed on the check) to activate the blank check we presented. Lucky for everyone the check cleared with no issue, but did prompt a call to us from Capital One to verify we did indeed purchase a car. BEWARE - you aren't a customer at Rohrman - you are $$$$$.