Bob Rohrman Hyundai
Dealership Sales Review
As a father and mother of three beautiful children this review will be in the perspective of a father. My wife leased 2013 hybrid Sonata 31k total and $360 a month we was promised a 60k miles 3 year lease. This sounded great as a first car lease we would have been a part of in our young lives. Well all was good until it was about time to turn it in. The company of Hyundai informed us that we had 45k miles on our lease. The thing is we had a letter wrote by Tobin at that time GM that was specific on details and milage. So we went up there to get this taken care of and nothing they can do unless we buy a car. So we was faced with 6k$ of fee and fines car was in great shape only complaint was tires which is bs. At the time we was at 50k miles yes over the 45k but under the written promise of 60k. So my wife wanted a santa fan okay great well guess what? This company embarrasse negitave Equity so my wife in the end has to pay sticker prices which is 10k over kbb fair market price to buy from dealers. So good news the car had rebates so it canceled out our negative Equity from their lease that they previously gave us. So a car that is in the 25 to 30k$ range was bought buy my wife for $42000.00. Do not lease from this company if you do not agree with negative Equity. My only hope is my wife stays happy and the new car will reach 200k miles. Good job guys stealing bread from our family but I promise I'll never refer anyone to your company and will never return once car is paid in full.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No