Jaguar Indianapolis

I would not recommend this dealership, or their services. I just purchased my vehicle July of 2024. I have had to take my vehicle back 4 times for the same issue. They kept telling me nothing was wrong with my brakes even though I could feel the rattling when I drive. Now all of sudden I am "out of my service plan" and my rotors are "completely ran down" These people are trying to scam customers and pocket commission. I was dealing with Lia wolf, the service rep (who is no longer with the company), and now I guess my services have been turned over to Angie Walters. I purchased my vehicle from James Kenjorski and I talked to him last week about the situation. He still has yet to returned my call. I called in again today and someone called back and just sat on the phone breathing. This place gets a 0/10 from me and is not recommended. My car is still in their possession and every time I've had to take it they have it for weeks at a time