Ray Skillman Northeast Buick GMC
Dealership Sales Review
I have reported this dealership to Angie's List and the BBB of Indiana. It was my understanding that the sales staff at an autodealership was there to educate and inform the consumer and facilitate the purchase of a vehicle. This was not the case with the staff at Ray Skillman South. My experience with this dealership was awful. I felt extremely intimidated by the sales staff who pestered me and would not even let me look around the lot without following 2 steps behind. I did find a vehicle I wanted to purchase, against my better judgement I agreed to go inside and "discuss" the sale of the vehicle. Once inside the sales person wanted to "get down to business"; he proceeded to tell me the vehicle was worth well more than what I wanted to pay and what it was worth. I had done my homework and knew what the vehicle was worth on a wholesale and retail level and found the pricing was off around $2500.00. I offered a price I was willing to pay and he got up and left me at his desk. Then he pulled the old bait and switch on me and the used car manager appeared and proceeded to argue with me without even introducing himself to me. How rude!! I told him what my bank said the vehicle was worth and what they were willing to finance and he proceeded to tell me he did not regularly do business with my bank and that he did not want my business if I didnt want to use his finance department. He also told me if my bank could find the vehicle for me then I should buy it from them and not Ray Skillman since I thought my bank knew so much. I said fine and began to leave. As I was walking out of the dealership the used car manager proceeded to talk about me just loud enough for me to hear and he had the nerve to argue with me once I called him out on this. I would NOT recommend this dealership to anyone. If you do not take my advise BEWARE! I bought the exact same vehicle from another dealer for more than $2000.00 less and was treated with respect.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No