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Mercedes-Benz of Fort Wayne


7227 W Jefferson Blvd, Fort Wayne, IN 46804 (map)
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Dealership Sales Review

5 out of 5 starssales Rating
above and beyond the call of duty
Written by boscsr01 on 05/09/2013
updated 06/01/2025

a couple months ago i went looking for a car, My other vehicle was in a incident in which could not be fixed. So i went looking at all kinds of vehicles and met all kinds of salesmen. Most just wanted to throw me into something, I got to the Mercedes Benz dealership in fort wayne indiana. i got there am they introduced themselves and I told them what I needed. the car I had my sights on he told me that he didnt believe that was the car for me, I explained that i was a injured soldier from Afghanistan and i had frequent back pain. thats when he left me and went to talk to his supervisors he came back and asked me if i liked the car, i replied its really nice. then he pointed me in another direction, and showed me a E500 4matic MB I was blown away but I couldnt afford a vehicle like that, then he handed me the keys and asked me to trust him. he sat me in the drivers seat and started messing with the controls, to help support my back then put the seat on warm, as if that wasnt enough he placed the car in a comfort setting. i was completely blown away, after the test drive I waited to hear how much, afraid he was going to blow my entire budget. he came out with a few people after a while they introduced themselves and said thank you for your service to our country. so they tell me after carefull review they had to make some calls trying to get everything they could for me, I ended up getting the car for just alittle bit more than the original one i was looking at, at first I thought they were joking until i seen the contract. As i was leaving I heard one of them say its the least we could do for everything you have done for us. In 2005 i was in a incident that changed my life forever, after a major back surgery, and a little facial cosmetic, learning to walk again, and countless hours of physical therapy. People ask me how am I able to do it, My response "Its easy when you have the love of the entire country behind you" like the men and women at the Mercedes Benz dealership. i dont know if i can say thank you enough. Thanks again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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mbfortwayne on 05/10/2013
Dealer Response
Wow, thank you for such an incredible review! We're very pleased to hear we provided the best assistance possible during your recent visit with our team. We're positive that you're going to enjoy your new E500 4matic for a number of years. Also, thank you from the bottom of hearts for serving for our country! Let us know if there's anything else that we can do for you. In the meantime, find us on Facebook & Twitter where you'll find the latest deals waiting for you! Best, Paul Webb- General Manager
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