Glenbrook Dodge Chrysler Jeep Ram FIAT
Dealership Sales Review
I drove 9 hours round trip, after speaking with Steve Bufink over the phone to make a trade on my awesome Magnum for a used Chrysler 300. When I arrived I was met and asked to get info from my car for their trade price..which we had already discussed at being 7500..ALTHOUGH I clearly stated that the car was in great shape, low miles, new tires and halogen headlamps...I NEVER EVEN got to meet the GM!!! NO compromise on the the price and I took the 300 at the advertised price..only to find that after I left the lot, there was less than a 1/2 tank of full, the car was never even cleaned!!!! the seats were dirty, console was dusty..BS I tell ya...BUT the best part is that 3 days later my Magnum (which according to Steve had to have a new steering wheel put in, paint redone because of damage..etc) was advertised at 13, 288!!!!!!!!!! I was officially [violative content deleted] dealership..you wonder no one trusts ANYONE in the car industry..that is why! And these guys once again lived up to the established reputation of a [violative content deleted] of a used car salesman...I would not recommend any of them!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No