Glenbrook Dodge Chrysler Jeep Ram FIAT

HORRIBLE! I would stay away from this dealership at all costs! There is not even enough room here to leave all the negative feedback! Chris Busche is a horrible [violative content deleted], and will lie right to your face, and if they have you deal with the finance guy named Todd I would reccomend you just walk straight out of the place! We purchased a used vehicle went through the paperwork and financing,had it all complete (so we thought) went to leave and there was a crack in the windshield that was not there when we test drove the vehicle. I guess they were just planning on letting us leave like that, but we said something and they agreed to fix it. Thats the only thing they told us they would do and actully followed through on. So we take the vehicle home and the very next morning we get in it to leave and IT WONT START! figured out it was a dead battery, the guy at advanced auto parts told us, it was such a junk battery there was battery acid leaking out of it! So we buy the cheapest new battery they had $98.00! Then a few days later Glenbrook calls, they tell us we need to come in and sign more paperwork b/c the financing didnt go through. So we go in and spend our valentines day filling out new paperwork! We got there and Chris told us Tod was busy and he would help us with the paperwork. While we were filling out the papers Todd came out and asked how it was going and I was honest, I said I was a little leary, after the cracked windshield and dead battery, and on the new contract they lowered the price by $3,000? And Todd says in the rudest voice I have ever heard, Well its a no brainer why wouldnt you sign it, thats a good deal!!! Is that really how you talk to people? So since we were there face to face I told Chris about the battery and he went and made a copy of my reciept and "says" he talked to the owner or manager whoever, and they were going to cut me a check for it and put it in the mail, that was 3 WEEKS AGO! Then he had also told us back when we first went into the dealership on February 5th that he would get us an owners manual and the navigation CD for the vehicle and as you could suspect that has also been in the mail for 5 weeks now! Then on Monday March 7th the temporary tag expires on my vehicle, we go to the title department, since we never recieved a title in the mail, to see if it was at the title department and it wasnt! We call the dealership and they say well the loan just went through TODAY, mind you we went in and filled all this paperwork out on Febrary 14th! So Todd tells us the title will be in the mail tonight! Then Chris tells us he will "bring us a new temporary tag in the morning" that never happened! So Tuesday the 8th no new tag no title no vehicle to drive, call the dealership and Chris says his boss told him he wasnt allowed to bring a new tag b/c the title was in the mail! March 9th, no title no vehicle to drive, call the dealership, no one will return our calls, March 10th still no title, still no return call from dealership! March 11th, still no title Chris finally returns a call and says he dont know why but the title NEVER GOT PUT IN THE MAIL!! So now here it is March 12th, a Saturday the title was overnighted to us, which I think they should have done MONDAY! And since our DMV closes after mail comes, here I sit until Monday with no vehicle! I guess it gives me more time to warn everyone thinking about going to this dealership to only go here for an absolute last resort! There are too many good dealerships out there with good customer service and are honest. Dont waste your time at this one!