Glenbrook Dodge Chrysler Jeep Ram FIAT

Nick Castillo was great to deal with. I would buy a new jeep from him again. The problem was we thought we were financed and we did alot of improvements to the jeep to make it our own. A month would go buy nothing, had to get a new paper plate. Another month, nothing. 5 months went by. That's when Matt McKibben got involved. He got us approved but we had to put $2100 more dollars down on top of the $2500 we already put down. after the 2nd signing we went home and noticed we had signed up for a extended warranty for almost $2100. what??? I called,text and left alot of messages and after a month I canceled the extended warranty myself. The warranty company sent the money to the dealership. I went into the dealership to inquire about were that money would go (i was hoping to use it towards my down payment. That when Mike Spitler told me I messed everything up and i should have called (I called and texed so much i felt like a stalker) He Mike said he was going to send the money to the finance company. He was on the phone to the accounting department 3 times. It really sounded like I was going to be able to use it but he wouldn't do it. Yes we got our Jeep but it was a pain in the butt