Skip to main content

Don Ayres Honda


4740 Lima Rd, Fort Wayne, IN 46808 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (51) No (0)
Service Rating
Recommend:
Yes (371) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
This is customer service!!!
Written by GC on 04/05/2025

First off, thanks to Dan at Don Ayres Honda Fort Wayne for the stellar customer service! This was my first maintenance visit since I purchased my accord. He was so kind and answered all my questions. Just as important he explained what the maintenance codes meant and exactly what was going to be done. Accommodations while waiting were very nice and everything was completed in a timely manner. So many places need to take a lesson from Don Ayres. This is what customer service is supposed to be!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Chole Yates on 04/06/2025
Dealer Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Don Ayres Honda! We are always more than happy to assist you if anything else comes up. Take care!
Report