Zeigler Ford of Elkhart
Dealership Sales Review
Honestly, I was really disappointed by my visit. I expected professionalism at a dealership with good reviews but, unfortunately, that is not what I was shown. When I handed over my keys to let them check out my car (a mustang), their employee went roaring around their parking lot and easily could have collided with another car if someone else was driving around. When my car was parked, it was parked too far forward on their curb so it scraped the front of it. My salesman, Jon Difranco, tried to make jokes about this unprofessional behavior. They also acted like they were holding my keys hostage from me and wouldn't bring them back to me after I was finished test driving vehicles. Despite the ad I received about this month being Black Friday Deals, I was not offered anything remotely resembling a deal and my offers were ignored even though the ad said all reasonable offers would be considered. I know what my vehicle is worth and I know what the vehicle I wanted to buy was worth. I was ready with my title to make a deal, even willing to lose a bit on my end, but we weren't anywhere close to fair. After I thanked Jon for his time and told him I appreciated it but wasn't interested in their best offer, he reacted in a show of unprofessionalism by pouting like a toddler. He actually stuck up his nose and ignored me as I left. I feel bad that this review is not positive, but I was sadly not impressed at all by my visit. I treat people with courtesy and respect, and, even if we couldn't make a deal, I was not treated well. They did not respect me or my car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No