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Sunset Ford of Waterloo


1425 N Illinois Rte 3, Waterloo, IL 62298 (map)
Today 9:00 AM - 5:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Sunset Ford Waterloo
Written by chuckbos on 03/23/2013
updated 05/10/2025

My wife and I have been taking Our 2007 Freestyle to Sunset Waterloo for all our service needs. Robb is the best. He is very trustworthy and the nicest guy you can meet. We decided to trade our freestyle in. For us there was no other decision than to buy at Sunset Waterloo. thats when we met Jerry E. What a guy. No High pressure. We drove a bunch of cars and finally decided to buy an Escape. It was a pre-owned. Great price, great trade in price, and an excellent experience. Jerry proved to be the " MAN". Took his time with us and listened to our needs and made great suggestions. So far thats two good guys. Then we met Mike R., and Mike C. Again two more nice guys. How good can it get. We have bought a lot of cars in our 42 year married life. This is one of the best experiences we have ever had. Pleasant from the beginning to the delivery. Jerry "the man" even let me watch the Billikens in the playoffs. Doesn't get any better than that. Made some new friends. I could go on but hope you get the picture. If you want to get treated with respect and professionalism, then truly don't close the deal til Sunset. Sunset Waterloo that is. Thanks guys. P S free coffee. Chuck and Linda

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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sunsetford on 03/25/2013
Dealer Response
Hi Chuck and Linda, We truly appreciate your customer loyalty. Jerry is a great member of our team and we are delighted that he was able to help find you the perfect car. Customer service is very important to us and we are happy that Robb, Mike R., Mike C, and Jerry all lived up to our high expectations! Please let us know if there is anything else we can help you with. Thank you for choosing Sunset Ford of Waterloo and we look forward to seeing you again. Take care, Pete Heutel General Manager, pheutel@sunset-ford.com
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