Napleton's Kia of Urbana
Dealership Sales Review
Naplelton's and Jim Clarkson in particular are top notch. Jim went out of his way to work with me and my situation. Trading in my beloved 2010 VW GTI was difficult, but with me taking a new job in an new climate that makes a GTI...challenging. Plus, owing what I did on a 10 year old car with no warranty didn't make sense. With my stressful move in progress, Jim made everything smooth. I drove away with a 2020 Kia Soul with a great warranty and all the modern standard features. Of course, they wanted to sell me a car...that is what they do. But, Jim helped me solve a challenging life problem at a time when, by all right, shouldn't have been able to. I went in to fix an engine light before driving across country and ended up fixing a key problem in my life. I know my GTI will find a loving home. Thanks again Jim!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes