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Tyson Motor Chrysler Dodge Jeep Ram Certified Pre-Driven


1 SW Frontage Rd, Shorewood, IL 60404 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Great Experience Purchasing a 2014 Grand Cherokee
Written by jason136 on 08/09/2013
updated 08/01/2025

After reading enough of the different articles on Edmunds, I'm always weary about buying a new car. Fortunately, I asked for a quote from Tyson and couldn't be happier with the experience. About five minutes after requesting the quote, I had an email back from Bill S. (who does their internet sales) with an extremely competitive offer for the car. I quickly hopped in my vehicle and made it down to the dealership on a Friday night about 5 minutes before they closed. While I was driving, Bill was kind enough to call and let me know that the vehicle I had requested online was actually sold that day, so wouldn't be available. Since I had already driven about 1/2 way, I continued on to get an appraisal on my trade in. When I got to the dealership, Bill had my car appraised and let me know that if I was still interested, they would find the car I wanted from another dealership and would honor the original quote they gave me (even though the MSRP had changed). While I thought the initial appraisal was a bit low, Bill and the sales manager continued to work until they could offer me the deal I was looking for. I left that night and later the next week, they had located and secured the vehicle I wanted. Since I was leaving town unexpected, Bill made special arrangements to come in on his day off so that I could take delivery. The entire process was smooth and straightforward. I never felt that they were pushy and were much easier to deal with than some of the other dealerships I had tried. All-in-all, Bill is a consummate professional and I wouldn't hesitate to recommend Bill to others. The only downside that I identified was that they didn't fuel the vehicle during the prep phase. Bill let me know as we were working on the paperwork that this would happen and provided me with a $25 gas card.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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