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Auffenberg Nissan


1130 Auffenberg Ave, Shiloh, IL 62269 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
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Yes (0) No (1)
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Dealership Sales Review

3.2 out of 5 starssales Rating
Customer Loyalty is not Important
Written by niecy on 10/05/2010

My most recent purchase with this dealership made the third. I will not purchase another car from Auffenberg. I learned the hard way to ALWAYS understand your rights before signing a contract. I purchased a car late one evening after the banks closed. Was told by finance manager that they were "99% sure" the financing was good and would not let me leave with the car if they thought otherwise. Well, that was not the case. Came back the next day and the interest rate went up significantly. I didn't know that since I had driven the car of the lot that I WAS NOT obligated to sign the contract. Of course they are not going to discourage you from making a sale. However, I THOUGHT (silly me) that in "good faith" they would get me close to where I was when I left the night before since things did not turn out favorably. I would have accepted free satellite radio for a year or free oil changes for a year. They made absolutely NO concessions. This is what you get when you purchase three cars from a dealership?? A lesson well learned.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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