Zeigler Chevrolet Schaumburg
Back to Sales Reviews
Dealership Sales Review
sales Rating
Bait and Switch and outright lies
Written by 01/15/2024
onWell, like most others here, I wish I had seen these ratings before blowing most of my day today in the lovely -6 degree weather. Called and talked to Karla about a vehicle on the website. She confirmed the price is EXACTLY what it was listed for plus tax, title, and admin fee. I specifically asked if there were ANY add ons or other fees involved. She, of course, said no. I, even told her if I showed up and there was a $500 "nitrogen" fill of my tires or a "$300 pinstripe", I would lose my mind. She assured me that would not be the case. Drove 1.5 hours and then the shenanigans began. "Sir that price listed is with all incentives applied and you only qualify for one". Baloney. The price listed on the website mentions NOTHING remotely indicating that. Then began the Lojack $2400 hard sell and of course a $2995 service contract of some kind.
Then more made up [non-permissible content removed] about how the car has a deposit from someone WITH the Lojack, and if I could MEET that price we might be able to get to a "mutually beneficial" agreement. Yeah, that sounds like a great way to do business! My wife and I then walked out and will never return. I have had some great experiences with some dealers in the area, and some pretty bad ones. This is one of the worst I have had.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Showing 2 comments
Sort by:
Serenity Gibson on 01/19/2024
Dealer Response
Chris, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (847) 892-1935 at your earliest convenience to discuss how we can turn this experience into a positive one.
ReportZeigler Chevrolet on 01/19/2024
Dealer Response
We are deeply sorry for any inconvenience. We have reached out multiple times, and would love a second chance. All of our packages are optional. We would love to sell the vehicle to you for online price plus tax, title, & license. Our online price is our best price. Please give us a call at your earliest convenience.
Report