Patrick MINI

My wife and I stopped at Patrick Mini on a sunny weekday afternoon to look for Minis. The sales team was operating out of a temporary trailer prior to the opening of their new dealership the following week. After walking about the lot, looking at various Minis with no assistance from any sales staff (at least 1 salesman clearly saw us), I entered the sales trailer to find a salesperson to assist me. The staff were sitting at their desks with their feet up and made no effort to greet me. Finally, a young woman seated closest to the door didn't look away from me fast enough and was forced to assist me. unlike the sales manager, who wouldn't even take his feet off the desk when he spoke to me later in the conversation, she at least sat up and pulled keys out of the lock box behind her, leaned over to the window and unlocked 2 cars, instructing me to "go look for myself" and "come back with questions." I've not been treated so rude by a salesperson before, especially for such a large purchase. Both of us were dressed well, and we drove up in a 2006 Honda. No sales staff ever actually showed us a car, and the prevailing attitude amongst the staff was "these cars sell themselves, so take a hike if you like there's someone else waiting to buy if you don't." The Mini was a great car, the sales staff no so much. We ultimately did make a deposit on a new vehicle though not at a Patrick dealership. I would suggest avoiding Patrick Mini and any Patrick dealership if this representative of their customer service philosophy.