Napletons Schaumburg Buick GMC
Dealership Sales Review
Went to this dealer after searching all of Schaumburg for the car that I wanted. Immediately after getting out of my car... Glen, the salesman, came out and started assisting us right away. He wrote down everything that I was looking for in the car and gave me some suggestions. After taking two cars out for a test drive, I finally made my decision on the car that was sitting in the show room floor. After working the numbers, letting them know what i can afford, etc etc... They came up with a number that was right on the dot of what I was looking for. Not only that, they sold me the car at 2.9% APR, gave me a discount on some of the features I added. The process took less than an hour or so, and by the time I was finished signing the papers, the car was pulled up and ready to go. The only issue I had was that I asked for a full tank of gas when I got the car, when I got in, it was at half. Yeah, it sucked... but whats 20 bucks when you have a brand new car waiting to be filled and drove? I then brought my car back into the dealership on 8/5 because the features that I wanted needed to be installed on the car. The service area was prompt and to the point. They gave me a loaner car (which was the EXACT same car as mine, but in silver) so it gave me time to drive a similar car for a while. I was in and out in 15 minutes. I need to go back on 8/8 to pick up my car, and will review further to let you guys know of the service dock. In general, I had a wonderful time at the dealership. They didnt press me, or say "This is the last day i can give this to you..", or pull any quick moves out of their pockets. I had a great time here, wonderful service, wonderful experience. Ask for Glen.... He's the man.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes