Napletons Schaumburg Buick GMC

Purchased a used certified 2014 GMC Terrain on 5/12/2015 from Pete Molina. As I was getting ready to leave I asked for the second key and was told they did not have it. Pete told me he would contact the previous owner and ask him about it and then get back to me. I waited a week and after not hearing anything from Pete called him on 5/19/15. He told me he did not hear back from previous owner. He said he would get me a new key at a reduced rate. I asked him how much it would be. He said he did not know but would find out and call me back. It has now been another week and he has not called me!! If he can't even call a customer back I doubt if he even tried to contact the previous owner. It appears all he cares about is selling a car and once the sale is made does not care about the customer. I will never buy another car from Pete Molina and probably not from any dealer who would employee someone who would treat their customers like that. I would like someone who cares about their customers at Napletons to call me!