Napletons Schaumburg Buick GMC

I test drove a new Buick Encore one day, three days later the salesman Pete Molina called to see if I was still interested. I was so we set up an appointment two days later to purchase the suv. While on my way I wanted to check to see if the car was still in stock, they kept me on hold for awhile then talked about how they had new inventory that they could go over with me, I stated I was on my way to purchase this specific make model and color than they said that manager had just walked passed and they would check with him…..then I knew something was weird since I had the stock number all they had to do was put that into the computer. I was already on my way so I decided to just figure everything out in person. When I sit down with Pete he tells me the car is not at the dealership, it has been loans out until the next day!!!! How is that a new car then and if you had an appointment in two day to sell a specific car why would the car then be loaned out??? He then states we’ll we had it in stock on the day I called you….well that’s great but how does that help when I’m at our appointment to purchase the suv? Then I asked how it can be a new car if its loans out and why were it never mentioned that this suv was a loaner car; he’s response….. well we’re short on loaner cars right now and we can say it’s a new car as long as it has never had the title changed yet and that he just walked in and he didn’t know it was loaned out. Now by the time I sat down with him it was already 30 minutes after the scheduled appointment so he either was lying or he was 30 minutes late for our appointment… very professional!!! I told him that a new suv that has been loaned out to people is no longer a brand new car and walked out. Now if he had told me when I first test drove the car that this car is on occasion loaned out then I would have been fine with that, I still would have been mad that they loaned the car out knowing I was coming in money in hand to purchase the car but after never telling me that and then he’s response to everything; I will never return and or purchase at that car dealership again!!!!!!