Napletons Schaumburg Buick GMC
Dealership Sales Review
Napleton's Schaumburg Buick GMC advertised used vehicle online at $20882 on edmunds.com and on the dealership's own website. After test driving, they (sales associate Maurice and the sales manager Tim) had added another $750 "re-conditioning" fee making the sticker price higher saying it was their practice to add it on to the advertised price prior to negotiation. This is not to be mistaken with the document and title fee, mind you, which would normally be added after the settled price. I walked out as I don't deal with dishonest un-ethical salesman. True bait and switch (in this case, raising the sticker price). If you can't be dealt with honestly and fairly, it makes you distrust their representations about the car you are buying. But in Maurice's word's, it's "the Napelton way" of doing business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No