Napletons Schaumburg Buick GMC

We drove from Decatur, IL to this dealership to by a 2005 Chevy Trailblazer because we had no luck in our area finding a vehicle in our price range. Agreed on a price before we left Decatur, Kevin King, the salesman was very nice and even helped us get on the correct interstate back home. Brian, the finance manager had spoken to our loan officer and worked out the details of what information he needed after the sale. Then we signed papers with Steve, don't know what his actual title was but he was rather brisk and unpleasant. Got the vehicle home before we noticed it had a remote starter but we had not received the remote! Called Kevin to ask if they had the remotes and was told the prior owner would be contacted to find out. Never got a call back. Also found out the horn only works when it wants to and called to let them know about the problem. Never got a call back! Wrote out a personal check for the purchase price with the understanding they would fax the paper work to my lending institution and they would deposit the funds in the account to cash the check. They never sent the paperwork and my account was severely overdrawn. Called and left another message for them to call me and fix the problem they created. My financial institution even called and was not able to reach anyone. I got a call back the next day from Steve telling me how verbally abusive I was in my message and that they had done what was expected of them. Will never do business with these people again and when I told STEVE this he said good. Brian and Kevin were great, Steve was the most unprofessional thing I have met in my life! Obviously he was raised by wolves.